Privacy Policy

Company Name: Henry Davies Limited
Date: 29/01/2026
Review Date: 29/01/2027

  1. Introduction

At Henry Davies Limited ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This policy explains how we look after your personal data when you engage us for electrical and automation services, and it tells you about your privacy rights and how the law protects you.

  1. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data depending on whether you are a client, supplier, or sub-contractor:

Identity Data: First name, last name, username, or similar identifier.

Contact Data: Billing address, site address, email address, and telephone numbers.

Financial Data: Bank account details (for processing payments).

Transaction Data: Details about payments to and from you and other details of services you have purchased from us.

Technical Data: If you use our website, we may collect internet protocol (IP) address, browser type, and version.

Site Security Data: Access codes, alarm codes, or specific site protocols required for our engineers to access your warehousing or production facilities.

  1. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., issuing a quote, installing a control panel, or providing maintenance).

Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., passing specific details to the NICEIC, building control, or HMRC).

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., keeping records of installation schematics for future maintenance).

  1. Disclosures of Your Personal Data

We do not sell your data. We may share your personal data with the parties set out below:

Sub-contractors: Specialist engineers or labourers required to complete specific parts of a contract.

Professional Advisers: Lawyers, bankers, auditors, and insurers.

Regulators: HM Revenue & Customs, regulators, and other authorities based in the UK.

Cloud Service Providers: Companies that host our email, quoting software, or accounting software (e.g., Free Agent, Job Management Software).

  1. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Our digital devices are password-protected and encrypted where possible.

Physical documents (site drawings, contracts) are stored securely in our office.

Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.

  1. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Accounting Records: By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

Technical Records: We may keep schematics and technical installation data for longer to assist with future maintenance and safety checks.

  1. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

If you wish to exercise any of the rights set out above, please contact us.

  1. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact:

Name/Title: Henry Davies, Director Email address: Info@henry-davies.com Telephone number: 0330 043 6732